salvatore ferragamo corso matteotti milano, Salvatore Ferragamo ‘Aiden’ Oxford
663 fifth Ave, Midtown East, New York, NY
I’m a longtime fan of the Ferragamo brand, from sneakers to headbands to my wallet. I am not, nevertheless, a fan of this retailer. I had a very damaging experience there, which I’ll share under. I went into the shop the other day and an worker named Brandon supplied to hold a headband for me for [X] worth. I instructed him I can be back the next day (right this moment). Once i went again today (sporting a Ferragamo headband) I advised an employee that I needed to purchase the headband and gave her my credit card… The lady disappeared and Just LEFT ME STANDING THERE FOR 15-20 MINUTES. I couldn’t even leave as a result of she had my card and did not know how to search out her. I periodically asked other employees the place the lady had gone with my bank card, and they just shrugged and mentioned the place was busy. I defined that I wanted to get again to work, however they didn’t care. No apology, nothing. In the event you liked this short article as well as you want to acquire more information relating to Salvatore i implore you to visit our salvatore ferragamo corso matteotti milano web site. After a couple of extra minutes, I mentioned that I wished my card again and was leaving. They then said that they’d ring it up right away… and made me wait once more. After ready one other unreasonably lengthy period of time, they instructed me the worth was actually $50 More than the value I had been quoted the previous day. The salesperson (Racquel) instructed me that she could not cost what her coworker quoted and that he hadn’t written down the value anyway. I requested to see the manager, however she was on vacation. So I principally spent 30 minutes standing round (and lacking work), having workers alternate between rude and dismissive, after which didn’t salvatore ferragamo corso matteotti milano even get the item I came to purchase because the workers messed up. I never received an apology. Horrible experience with employees who ought to be educated to supply superior customer service. I notice that you just shouldn’t judge a complete retailer from one expertise, however a number of employees noticed what was happening and did nothing to correct the state of affairs. I will never return. At a luxury model on fifth avenue, I count on a lot better.